Privacy Policy

Information we process

Depending on the features you use, Pulled may process:

• Account information supplied by Apple, Google, email sign-in, or iMessage sign-in.
• Trading-card collection records, condition, scan history, and listing details you save.
• Card photos you capture or select, plus recognition data derived from those photos.
• Support messages and basic technical information needed to diagnose failures and protect the service.

Pulled does not receive your Apple or Google password. Authentication credentials are handled by the provider you choose.

How we use information

We use information to authenticate your account, identify cards, maintain your collection, provide market and listing features, recover or secure accounts, answer support requests, prevent abuse, and improve reliability.

Photos and recognition

Some analysis runs on your device. When hosted recognition is needed, selected scan data may be sent securely to service providers that help Pulled identify the card. Pulled keeps uncertainty visible and does not use a weak recognition result as a guaranteed identity.

Service providers

Pulled relies on carefully selected providers for authentication, cloud storage and processing, email and message delivery, card recognition, pricing context, and marketplace connections. Those providers process information only for the applicable feature and under their own legal terms.

Sharing and selling

We do not sell your personal information. We may share the minimum information needed with service providers, when you direct Pulled to connect a third-party service, to protect the service or its users, or when required by law.

Retention, security, and deletion

We retain account and collection information while your account is active and as reasonably necessary to operate, secure, or comply with legal obligations. Pulled uses technical and organizational safeguards, but no online service can guarantee absolute security.

You can request account deletion from within the app or contact support@pulled.cards. Some limited records may be retained when required for security, fraud prevention, dispute resolution, or law.

Children

Pulled is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.

Changes and contact

We may update this policy as Pulled develops. The date at the top will identify the latest version. Questions or privacy requests can be sent to support@pulled.cards.